Privacy Policy

Your personal information and assets are our highest priority. We are fully committed to safeguarding them.

Skyward Lentrix collects and retains data essential to your trading activities. The methods we use to collect and store this information are described in the Privacy Policy below.

Our policy is governed by the following principles:

• To provide complete transparency about how we collect and store your personal information:

Our goal is to ensure you understand how we collect and process data so you can make informed decisions. We maintain clear guidelines and processes for handling data on this website. Our policy outlines the specific methods we use so you have clear, concrete information about data use. You are in the driver's seat.

We will always provide all relevant information promptly when we determine you should be notified. Transparency is essential to us.

Our knowledgeable team is always available to answer any questions you may have about our processes, including our obligations under the laws of Canada. You can contact us at: info@skyward-lentrix.com

• We will not use personal data for any purpose other than as set out in our Privacy Policy.

We may process personal data for purposes such as enabling the proper functioning of Skyward Lentrix services and connecting trader-members with third-party trading platforms. We also process data to maintain and enhance website functions and services; protect our rights; and meet regulatory or other legal obligations. Finally, we process data as needed to support administrative and other business functions related to the Services provided to you, the client.

To deliver better services tailored to your preferences and needs, Skyward Lentrix uses personal information.

• To effectively use essential tools to protect your personal data and safeguard your rights in this regard:

You may contact us at any time to access all of your personal information. We can also correct or delete it as needed. We can further accommodate requests to transfer that information to you or to a designated third party. We offer these services and support to help you better exercise your rights to privacy and control.

• Secure your personal data:

Our security systems meet the highest standards, comparable to bank-level protections. While no solution can offer a 100% guarantee, we remain committed to continuously enhancing our systems and strengthening the safeguards we have in place.

We maintain a detailed and comprehensive privacy policy and the highest-level security systems.

1. The Scope?

This policy outlines our procedures for the collection, processing, and sharing of any and all data related to natural persons.

Our policy applies to all natural persons who are identifiable or identified. This includes any natural person who can be, or has already been, identified in connection with data entrusted to us or data we can access and/or combine.

As defined in the Privacy Policy, data processing specifically refers to the storage, management, and organization of personal information.

We do not collect, or seek to collect, any information about individuals under the age of 18. We also do not permit anyone under the age of 18 to use our platform for any purpose. If we discover any user under 18 or any information relating to a person under 18, that information will be deleted immediately.

2. What personal information do we retain?

When you register with us, we collect the personal information needed to enable your use of our services. If required, we may also ask you to provide personal information to verify ownership of your account, for example. To maintain and continuously improve the quality of our services, we collect and analyze data about your use of both our platform and our third-party partners' services.

3. You are under no obligation to provide the company with your personal information.

While you are not required to provide us with your information, choosing not to do so may limit the services we can deliver. It may also restrict your ability to use our platform.

4. What personal information do we collect? When you visit our website, we may collect the following personal information:

We do not collect information that can personally identify you as an individual. However, we do collect information such as your account activity, your IP address, and the date and time of each access. For maintenance, security, and support, we retain system crash reports, browser details, diagnostic information, and the type of device used to access your account. We also record the language preference associated with your account.

Regarding personal data, we only collect and retain information you explicitly consent to share when you connect to a third-party trading platform through us.

Personal information you provide to third-party platforms may include: your full name, address, telephone number, and email address.

5. Why does the company need my personal information, and is it legal for them to do so?

The collection, storage, and processing of your personal information by the company is solely for the purposes described in this Policy. All such uses and processing comply with applicable laws in Canada.

The company will not handle, process, or transmit your data except in compliance with applicable laws in Canada. The legal grounds for doing so are:

• You have consented to the company storing and processing your personal information. By submitting your information to the company, you authorize us to transfer it to the appropriate third-party trading platform. You have provided consent for the processing of your personal information for one or more purposes.
• To improve our services, pursue legitimate interests, and establish or defend legal claims, among other purposes, the company may need to store and process your personal information.
• Data processing is necessary to meet legal obligations.

For more information about the data processing the company is required to perform, please contact us by email.

Below is a list of the specific purposes for which we may process your personal information, together with the corresponding legal bases.

6. Disclosure of Personal Information to Third Parties

To store and process IP addresses, conduct user surveys and analytics, and provide other related services, the company may share anonymized personal information with third-party service providers.

Upon your request, we will share certain personal information you provide with third-party services. In such cases, the use of your data will be governed by those companies' privacy policies. This may include multiple digital trading platforms.

To better serve our clients and improve our services overall, the company may share personal information with its affiliates and partner companies.

When required by law, or to protect our rights and assets and those of our third-party partners, we may disclose information to relevant legal or regulatory authorities.

In connection with critical business transactions—such as a sale of the company or seeking investment or financing—relevant data may be shared in a lawful and appropriate manner. This also applies in the event of a merger, restructuring, consolidation, or bankruptcy, as required by law.

7. Cookies and Third-Party Service Providers

We may use cookies and similar technologies for site analytics and, in collaboration with advertising partners, in compliance with applicable laws and industry best practices.

Cookies—small data files stored on your device when you visit a website—collect information about your browsing behaviour and preferences. Their purpose is to personalize and enhance your experience. They allow us to remember your settings and tailor our services accordingly. These cookies are also used for site analytics and to gather statistics for strategic planning.

Broadly speaking, this site uses two types of cookies. Session cookies are stored only for the duration of your visit and are deleted when you close your browser. Persistent cookies, by contrast, remain in your browser even after your session ends. These cookies help the site recognize you when you return and make it easier to use the site.

Types of cookies:

Cookies may be used as necessary, in line with their intended purpose:

Cookies have been blocked or removed

To delete or block cookies, use your browser’s settings. Follow the links below for step-by-step instructions on how to do this in the most popular browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

Blocking cookies may disrupt some processes and prevent site features from working properly.

ONLINE TRACKING NOTICE

Your personal information will be stored for as long as necessary to carry out the operations described in this policy. It may be retained longer as required by applicable laws, regulations, and company policies.

At your request and discretion, your personal data will be shared with third-party trading platforms for 12 months. After that 12-month period ends, and with your consent, it will be shared for an additional 12 months.

Our processes include routine reviews of all personal data to determine whether it is still required.

9. Transfers of personal information to other countries or international organizations

When necessary to deliver our services and for security reasons, personal data may be transferred to third countries (countries other than your own) and to international organizations under robust security protocols. We apply the highest standards of data security to safeguard your information and ensure you retain access to legal remedies and rights in all situations.

Across the EEA (European Economic Area), all residents are protected by data protection laws and safeguards.

• Data transfers are always conducted under the EU’s legal jurisdiction and competence, in accordance with the data protection standards set out in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”)
• All data transfers between public entities or authorities are conducted in accordance with Article 46(2). They are subject to a legally binding and enforceable agreement.
• The European Commission’s Standard Contractual Clauses, under Article 46(2)(c) of the GDPR, set the conditions for data transfers, which are carried out in accordance with these Clauses. You can review them at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

For details on the security measures our company uses to safeguard your personal data during transfers to third countries, please email your request to info@wealthwaydigital.uk

10. Protection of Personal Data

Personal data is safeguarded using top-tier technical and organizational measures, aligned with industry-leading standards and practices. These controls are a robust safeguard against unlawful or accidental events that could lead to the destruction, loss, or alteration of that data.

Although we apply the highest level of care and best practices for data protection required by law, it is not possible to guarantee in every circumstance that your personal data will remain completely error-free. Accordingly, we cannot be held liable if personal data is disclosed or sustains incidental, intangible, or consequential damage. This includes situations beyond our control, such as disclosure caused by transmission errors, unauthorized third-party access, or any similar cause.

If we receive a legally enforceable request from regulators or legal authorities, we may be required to disclose your personal information to those authorities. After such disclosure compelled by law, we cannot control how those authorities handle, store, or protect your information.

Information transmitted over the internet, including personal information, carries some risk of interception and is not 100% secure. The Company cannot guarantee the security of any data transmitted online.

11. Links to third-party websites

Throughout this site, you may find links to third-party applications and websites. Please note that these entities are neither affiliated with nor controlled by our company, and our Privacy Policy does not apply to them. They have their own practices and priorities for collecting and processing personal information, and we are not responsible for those activities. Use at your own discretion.

Always review the privacy policy of any company or service when you visit their website, before sharing any personal information. Make sure their data collection, use, and processing practices align with your preferences and priorities. Any information you choose to share should be provided directly to the service provider.

12. Policy Amendments

We may update or modify this policy at any time. We will provide notice of any changes on our website and through other appropriate channels. The latest version of the privacy policy will be posted on the website and will take effect immediately upon publication, unless otherwise stated.

13. Your Personal Data Rights

You retain full control and the final say over how any and all personal data is used, including verifying its accuracy, correcting errors, and choosing to delete it or restrict both the scope and nature of our processing.

On this page, residents of the EEA will find information relevant to them:

Your personal data is protected by the rights described herein. By sending an email to the address below, you may immediately exercise those rights.

Accessing Your Rights

If the personal data you have provided to us is accurate, you may access it at any time. All personal data we process is available to you upon request and can therefore be reviewed and verified

You may request your personal data for verification at any time, and we will provide it to you in electronic format. If you require additional copies of any data we are processing beyond the one provided, a reasonable fee may apply.

Rights conferred by law and by the privacy policy must not violate the rights of others. The company reserves the right to deny or limit access to personal data if doing so would otherwise infringe on the rights and freedoms of others.

Right to Correct Inaccuracies

Any errors in your personal information, whether from omissions or incorrect details, may be corrected by you or by the Company to ensure it is processed properly.

Erasure Rights

You have the right to request deletion of your personal information under the following circumstances. 1) If your personal information has been processed without your consent or beyond lawful limits. 2) If you ask us to remove it and the Company has no legal obligation to retain that information. 3) If you no longer agree to any processing by us, even if lawful and within our legitimate interests or those of a third-party service provider, and finally 4) If we are required by law to delete your information.

The right to erasure is overridden by legal obligations imposed by the EU or any Member State law. Likewise, it does not apply where data is needed for the exercise or defence against legal claims.

Right to Restrict Data Processing

You have the right to request a restriction on the processing of your personal information in circumstances where you believe it contains inaccuracies.

If you request that the use of your personal data be restricted, it will be deleted except in the following cases: 1) where EU or Member State law prevents deletion. 2) With your consent, where needed to establish, exercise, or defend legal claims. 3) To protect the rights of another natural person.

Data Portability Rights

You have the right to access and review any personal information you have provided, if you have consented in any manner to its collection and the processing is carried out by automated means.

You have the right to request the transfer of any or all of your personal data to another company or organisation, where technically feasible. This does not affect your right to deletion of your data. This right cannot be exercised if doing so would infringe the rights or freedoms of another natural person.

Right to contest data processing

While the Company may rely on its legitimate interests, or those of a third-party service provider, you have the right to object to processing and request that it stop. This right does not apply where there are compelling legal grounds to continue processing, including to establish, exercise, or defend legal claims. In such cases, we may continue processing your personal data.

You may, at any time, request that your personal information not be processed for any direct marketing activities.

Right to Refuse or Withdraw Consent

At any time and, where possible, with immediate effect, you have the right to withdraw your consent to our processing of your personal information. This does not apply retroactively to processing that took place before you withdrew consent.

If you are dissatisfied for any reason, you have the right to file a complaint with any legal, regulatory, or other supervisory authority.

If you believe your rights and freedoms have been violated in relation to the processing of your personal data, European Union Member States have designated regulatory and supervisory authorities for this purpose. You may lodge a complaint with these authorities at your discretion.

Section 13 outlines circumstances where your personal data rights may be limited under European Union or Member State laws.

Once we receive your request concerning your personal information and its processing, we will provide you with access to the information you have requested, as outlined in Section 13 of this policy. We reserve the right to extend this period by up to two months, depending on the volume of requests and the nature of your request. If an extension is required, we will notify you of the extended deadline within one month of receiving your request.

We will provide the requested information electronically at no cost, unless doing so would contravene applicable law or the provisions of Section 13. We may charge a reasonable fee or decline a request if it is deemed frivolous, excessive, or repetitive.

We reserve the right to request additional proof of identity if there is any reasonable doubt about the individual submitting a personal data request, for data protection and security purposes.